Refund & Cancellation Policy

All digital purchases are final

We do not offer refunds, returns, exchanges, or cancellations after a digital purchase is completed, except where required by applicable law.

Our products are digital files and educational materials. Once supplied, they cannot be returned in the same way as a physical product. Please review the product description, demos, system requirements, and license terms before purchasing.

When we do not offer refunds

• You change your mind or no longer want the product.
• You do not use, download, or complete the purchased materials.
• You lack the required Claude subscription, compatible hardware, or other disclosed requirements.
• You expected a particular income, audience, monetization outcome, or creative result.
• You overlook features or limitations that were clearly disclosed before purchase.

These conditions do not restrict any remedy that applicable law requires us to provide.

Delivery problems and billing errors

If your delivery email does not arrive, a download link fails, or you suspect a duplicate or unauthorized charge, contact contact@claudestack.xyz with your order reference and purchase email. We will investigate and help restore valid purchase access or correct verified billing errors. Reporting a delivery issue does not itself mean a refund has been approved.

Rights required by law

This policy does not exclude statutory remedies for a defective, misdescribed, or undelivered product where applicable law grants those rights. If a refund is legally required, it will be returned through the original payment method where possible. Processing and bank posting timelines will be confirmed when the case is resolved.

Before you buy

If you are unsure whether the product suits your needs, ask us at contact@claudestack.xyz before paying. Completing checkout means you acknowledge this policy and the Terms of Service.